Strategic Thinking and Planning

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By the end of the program, participants will be able to:
  • Define the strategic planning and control process and its main components.
  • Understand and apply strategic thinking.
  • Develop organizational and departmental strategies.
  • Use the strategy of the organization to determine Key Performance Indicators (KPIs).
  • Use KPIs to draft an organizational balanced scorecard.
  • Convert a strategic plan to an operating plan.

Program Outline:

Introduction and Overview
  • Definitions and Origins of Strategic Management
  • Benefits of Strategic Management
  • The Strategic Planning Model
Strategic Thinking
  • SWOT Analysis
Formulation of Vision and Mission Statements
  • How Vision and Mission Statements Are Formulated
  • Using Visions and Missions to Decide on Strategic Alternatives
Developing Performance Measures and Control Systems
  • Key Result Areas (KRAs) and Key Performance Indicators (KPIs)
The Balanced Scorecard
  • The Four Scorecard Perspectives.
Setting Goals
  • Goals and Targets
  • The Use of KRAs and KPIs in Setting Targets
Operating Plans
  • Converting Strategies to Operating Plans
  • The How-How Technique for Linking Goals, Strategies, Action Plans and Budgets

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