İş Sürekliliği: Örnek Metrikler, Tatbikat Planları ve Eğitim Programları

Share

İş Sürekliliği İçin Örnek Metrikler :

MetricCategory of RiskTool of measurementKPIKRIComments
Market Value Lossfinancialcurrency

x

x

 
Financial loss per hour of downtimefinancialcurrency

x

 

 
Financial loss by eventfinancialcurrency

x

 

 
Business systems identifiedgovernancenumber

x

 

 
Continuity Coordinator in place within business unitgovernancenominal yes/no

x

x

 
Completed BIA per business systemsgovernanceratio

x

 

# BIA completed : business systems
Critical activity RTO / RPO attainablegovernanceratio

x

 

 
Budget for BCM programgovernancecurrency

x

x

cost benefit completed / considered for provision of lacking critical resources
market sharemarketnumber

x

 

 
Customer retention indexmarkettime

x

 

 
Opportunity/ threat indexmarketratio

x

 

# opportunities ; # incident threats
Leadership & CultureOrg. ClimatePerception Survey

x

 

Culture ( leadership) is the antecedent of performance and outcomes
Emergency Response procedures in placesafetynominal yes/no

x

x

 
Average time without safety disruptionsafetytime

x

 

 
Recovery Time Objective (RTO)strategictime

x

 

Make sure IT is measuring RTO as “time to service”. IT people very often abuse RTO, measuring simply the time it takes them to turn the lights on in the new datacenter. Similar issue for RPO, in order to make it a meaningful indicator, it should reflect a point in time that IT can guarantee that the data is consistent and serviceable.
Recovery Point Objevtive (RPO)strategictime

x

 

 
Continuity Tests conductedsupply chainnumber per annum

x

 

 
Continuity Training conductedsupply chainnumber per annum

x

 

 
Completed critical activity resource analysissupply chainnominal yes/no

x

 

RTO attainable
Employee BCM induction in placesupply chainnominal yes/no

x

x

 
BIA completed for this reporting periodsupply chainnominal yes/no

x

x

 
Continuity training program in placesupply chainnominal yes/no

x

x

 
Hours of continuity trainingsupply chainnumber per annum

x

x

 
On time or target deliverysupply chainnominal yes/no

x

 

 
Inventorysupply chaintime

x

 

 
Quality controlsupply chainnominal yes/no

x

 

 
Employee time lost due to disruptionsupply chaintime

x

 

 
Overtime costsupply chaincurrency

x

 

 
Supplier on time or target deliverysupply chainnominal yes/no

x

 

 
# supplier with BCM programssupply chainpercentage

 

x

# suppliers with BCM / total # suppliers
mission critical processes identifiedsupply chainnominal yes/no

x

 

 
mission critical processes with recovery planssupply chainratio

x

 

# processes : plans
mission critical plans tested within reporting periodsupply chainratio

 

x

# plans : time
% of BIAs older than reporting periodsupply chainpercentage

x

 

# non current BIAs / total # BIAs
Key personnel turnoversupply chainratio

x

 

% : time
Recovery plans supporting RPO or RTOsupply chainratio

x

 

 
Mission critical system downtimesupply chaintime

x

 

 
Max Allowable Period of Disruptiontechnicaltime

x

 

 
Network Downtimetechnicaltime

x

x

 
% of RAs older than reporting periodthreat 

x

 

# non current RAs / total # RAs

Örnek Tatbikat Programı:

 otp

İş sürekliliği tatbikatları hakkında Ali Dinçkan tarafından kaleme alınmış çok güzel bir blog yazısı bulunmaktadır. Okumanızı tavsiye ederim.

Örnek Eğitim Programı:

oep

İş Sürekliliği konusunda yürütülmesi gereken iyileştirme ve güncelleştirme (bakım) faaliyetleri hakkında bu blog yazısından güzel bilgiler alabilirsiniz.

Share

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Copy Protected by Chetan's WP-Copyprotect.